ZEssay.com is an essay writing service that got our attention a while ago, but we just got to try it. If you search for ZEssay.com reviews on the web, you’ll find both positive and negative feedback regarding the service. Our impressions were somewhere in between.
Z Essay has potential to be a good choice of a writing service, but it’s unprofessionalism with the deadlines changes things. To find out more, read our detailed ZEssay.com review.
No clear list of services at this website. When you check the menu, you’ll find many options that indicate the services, but don’t give you a clear picture of the entire offer. Writing services, buy essays online, write my essay, student essay help… those are only few of the many options that lead you to pages with useless text.
To get to the order form, you first need to leave your contact information (full name, email, and phone number). Only then you’ll be guided to the part of the form that lets you see the entire list of services.
This is a problem. Why would you leave this information if you don’t even know what exactly the company delivers? This website absolutely needs a clear list of services, ASAP.
Prices, Discounts and Loyalty Program
The prices for academic writing start from $17.55 and range up to $47.73 per page. The available quality levels are High School, College Freshman, College Sophomore, College Junior, College Senior, Master’s, and PhD. As for the deadlines, that’s where the problems begin. These are the options you have: 15+ days, 11-14 days, 9-10 days, 7-8 days, 5-6 days, 4 days, 3 days, 2 days, 1 day, 13-23 hours, 9-12 hours, and 3-8 hours. There’s a difference between 11 and 14 days, right? If you need the paper in 11 days but the writer delivers it in 13, it’s practically useless for you.
There’s no information about any ZEssay.com discount at the website.
In the Prices section, there’s a call-to-action button saying Choose Your Writer. It’s misleading. You don’t get to choose your writer at this website. The service assigns it to your order.
As for the quality of the paper we got, it was decent. The writer followed our instructions and delivered a unique paper that didn’t need many corrections. It was the deadline we found problematic. We decided to opt for the deadline of 15+ days, just to see what that + meant. We got the paper in 18 days. The service is safe here. You can’t complain, since it didn’t specify a precise deadline.
The customer support is not that reliable. We kept asking when the paper would be ready, and we kept getting the same response: the writer is working on it; you’ll get it soon.
The contact options include a live chat, toll-free number, and email. We tried complaining by live chat and phone, but no one encouraged the writer to complete the paper sooner.